+61 3 9819-3630 info@dbav.com.au

Support

General Enquiries & Repairs

illustrator_sound_wave-sm2

 

Sachtler Repairs / Cartoni Repairs

& Technical Support

How may we help you?

Owning one of our imported products means having the good feeling of being in safe hands even after your purchase, as we offer a complete repair service for the technical equipment we sell . For your information today’s electronics are complex in nature requiring highly specialized test equipment, alignment tools & jigs to complete long and lasting repairs.

We recommend that you return your equipment for service, to our factory trained technicians. Your equipment will be assessed and advised accordingly of the viability of the repair, subject to the availability of replacement parts.

Or alternatively please phone us to discuss your repair.

Warranty Claims

If you are claiming warranty for either Schoeps Microphones, electronics or mechanical camera support, please return to our service department at 8 Guest Street Hawthorn for assessment, including your proof of purchase and prepaid freight.

Technical Support lnfo : Business Hours for our service department are 9:30 am to 6 pm Monday to Friday:

Contact details: Phone ( 03 ) 9819-3630
Fax : ( 03 ) 9819-3636
E-mail support@dbav.com.au
dB Audio Visual Pty Ltd 8 Guest Street Hawthorn Victoria 3122 Australia.

Servicing Australia For 35 years

 

 

dB Audio Visual provides professional production equipment to the film and television industry.

Talk to us about your production needs.  If we don't have a solution for you, we'll find one.

Get In Touch

Get a FREE quote or expert advice....